You will need to set up a new password before you can log on. To do this, you will need to make sure you access this site via HR Direct. Once you've set up your new password, you will then be able to access My Benefits internally without a password, or at home via www.mychoice.staff.hsbc.co.uk
with your User ID (which is your employee ID) and new password.
If you are unable to access this site through an internal HSBC link, or have any difficulties logging on, please contact the My Choice Centre on 0845 603 3133 or email My Choice at firstname.lastname@example.org
. Lines are open from 8am to 6pm Monday to Friday. You will need your employee ID when you call.